The staff who attend to NDIS participants and deliver needed supports are called disability support workers. Without them, the critical supports funded by the NDIS could not be provided to participants.
Disability support workers tend to possess a wide range of skills that qualify them to work with people living with many different types of disabilities. They can work either directly for a participant—meaning they are hired by the participant—or for a support provider registered with the NDIS. Many disability support workers do both.
The job description is lengthy and variable, and demands a lot of flexibility. Disability support workers are expected to be willing and able to do many things. For example, they oftentimes travel to participants’ homes to provide assistance with all sorts of daily activities, from feeding to hygiene to bathing. They also:
- develop support programs tailored to a participant’s needs or goals
- promote physical and mental well being
- socialise with participants
- administer medications
- transport participants to and from appointments, social engagements, work, etc.
- facilitate community engagement (e.g. planning and scheduling activities)
- track patient progress
- help identify goals and develop strategies to reach them
- work alongside families and other care providers
In other words, disability support workers are on the front lines when it comes to supplying essential day to day assistance to NDIS participants. By and large they are the workers who implement interventions and strategies that are intended to help participants become as independent as possible.
There are numerous matching platforms, promoted by the NDIS, that exist to help support workers and participants find each other. A list of such platforms can be found here.